SHORT ANSWER:
The Consumer Protection Act, 2019 (CCPA) empowers consumers to file complaints against unfair trade practices and misleading advertising.
DETAILS:
- Consumers can file complaints with the Central Consumer Protection Authority (CCPA) regarding unfair trade practices.
- The CCPA can take action against companies for misleading advertisements and unfair practices.
- Complaints can be filed online or through designated consumer forums.
PUNISHMENT / IMPLICATIONS (if applicable):
- Companies found guilty may face penalties, including fines and orders to cease misleading advertisements.
SOURCE:
- Consumer Protection Act, 2019
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