SHORT ANSWER:
The Consumer Protection Act, 2019 establishes the Central Consumer Protection Authority (CCPA) to empower consumers by addressing their grievances and promoting their rights.
DETAILS:
- CCPA is responsible for protecting, promoting, and enforcing the rights of consumers.
- It can take action against unfair trade practices and misleading advertisements.
- The authority has the power to conduct investigations and initiate class action suits on behalf of consumers.
- It can issue guidelines to ensure the safety and quality of goods and services.
PUNISHMENT / IMPLICATIONS (if applicable):
- Penalties can be imposed on violators of consumer rights and unfair trade practices.
SOURCE:
- Consumer Protection Act, 2019
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