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RuleMate India

Government rules made easy. Just ask.

SHORT ANSWER: You can file a complaint against a bank for unauthorized transactions with the bank's grievance redressal mechanism or the Banking Ombudsman. DETAILS: - Approach the bank's customer service or grievance redressal department first. - If unresolved, escalate the issue to the Banking Ombudsman by filing a complaint online or through a written application. - Provide all necessary details such as transaction details, complaint reference number, and any correspondence with the bank. PUNISHMENT / IMPLICATIONS (if applicable): - Banks may face penalties for failing to resolve complaints as per the guidelines set by the Reserve Bank of India. SOURCE: - Reserve Bank of India (RBI) Guidelines on Banking Ombudsman Scheme.
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