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RuleMate India

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SHORT ANSWER: Citizens can file complaints with the appropriate government department or approach the State or Central Vigilance Commission. DETAILS: - Citizens should first contact the concerned department to seek resolution. - If unresolved, they can escalate the matter to higher authorities within the department. - They can also file a complaint with the State or Central Vigilance Commission for serious issues. - Public Grievance Redressal Systems are available in many states for addressing such delays. PUNISHMENT / IMPLICATIONS (if applicable): - There may be disciplinary actions against officials for unjustified delays. SOURCE: - Right to Information Act, 2005 / Department of Administrative Reforms and Public Grievances
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